Privacy Policy of Dune Ads

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Last Updated: January 2025

Dune Ads LLC (“Dune Ads”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring complete transparency about how your information is collected, used, and safeguarded.
This Privacy Policy applies to all visitors, affiliates, advertisers, and users interacting with duneads.com, the Dune Ads dashboard, tracking system, APIs, and all related services (collectively, the “Services”).

By using our website or Services, you agree to this Privacy Policy.
If you do not agree, please discontinue use of our Services.

1. Information We Collect

We collect information in three primary ways: information you provide, information collected automatically, and information generated through your activity on our platform.

1.1 Information You Provide to Us

When you register, apply, contact support, or use the Platform, you may provide:

Personal Information

• Full Name
• Email Address
• Phone Number
• Country and basic identity data

Business Information

• Company Name
• Company Email
• Company Website
• Verification documents (if needed for compliance)

Payment Information

• Payment account identifiers
• Payment contact details
  (We do NOT store complete financial credentials or full bank account details.)

Communications & Support Data

• Messages sent through email or support forms
• Account requests
• Dispute or compliance-related communication

Marketing Preferences

• Email subscription status
• Notification settings

1.2 Information Collected Automatically

When you visit our website, use our dashboard, or click our tracking links, we automatically collect:

Device & Technical Data

• IP address
• Browser type
• Operating system
• Device identifiers
• Internet service provider
• Language preferences

Tracking & Performance Data

• Click logs
• Session activity
• GEO location (approximate)
• User behavior
• URL parameters
• Page interactions
• Conversion timestamps

Cookies & Tracking Technology

• Cookies
• Pixel tags
• Session identifiers
• Device fingerprinting
• Traffic source identifiers (subIDs, refIDs)

1.3 Platform Activity (Advertisers & Publishers)

We collect the following activity data:

Affiliate Activity

• Clicks, leads, conversions
• Earnings, EPC, CTR
• Offer activity
• Postbacks/API usage
• Compliance or fraud-check indicators

Advertiser Activity

• Offer settings
• Conversion approvals
• Campaign performance
• Budget/cap usage

Compliance Data

• Fraud detection signals
• Traffic validity checks
• Account review logs

2. How We Use Your Information

We use your data for essential business functions and platform operations.

2.1 To Operate the Platform

• Track clicks, leads, and conversions
• Attribute traffic to the correct Publisher
• Provide reporting and analytics
• Manage offers and campaigns
• Calculate performance metrics

2.2 To Process Payments

• Verify payout eligibility
• Issue weekly payments
• Maintain accounting and financial records

2.3 To Maintain Security & Prevent Fraud

• Detect invalid or suspicious activity
• Prevent abuse of the platform
• Evaluate traffic quality
• Investigate policy violations

2.4 To Communicate With You

• Account updates
• Payment notifications
• Compliance alerts
• Security warnings
• Marketing emails (optional)

2.5 To Improve Our Services

• Analyze traffic patterns
• Enhance user experience
• Monitor system performance
• Develop new tools and features

2.6 To Meet Legal Obligations

• Respond to regulatory requests
• Comply with tax and audit requirements
• Resolve disputes

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable accurate affiliate tracking
• Detect fraud or invalid activity
• Improve website functionality
• Provide analytics and reporting
• Personalize user experience

Blocking cookies may result in limited functionality on the Platform.

4. Sharing & Disclosure of Information

We do not sell personal information.

We only share limited data when necessary to provide our Services or meet legal obligations.

4.1 Sharing With Advertisers

We may share details required for validating traffic and conversions, such as:

• Click/lead/conversion logs
• Fraud indicators
• Performance data

We do NOT share your private personal or financial details with advertisers.

4.2 Sharing With Publishers

Publishers receive performance reports related to their own traffic, including:

• Approved/rejected conversions
• Offer performance
• Traffic rules and restrictions

4.3 Sharing With Service Providers

We use third-party tools for essential operations such as:

• Tracking and analytics
• Email delivery
• Security monitoring
• Payment processing
• Hosting and infrastructure

All such providers operate under strict confidentiality and data-protection agreements.
We do NOT reveal their names publicly for security and privacy reasons.

4.4 Legal & Regulatory Disclosure

We may disclose information if required:

• To comply with legal obligations
• For fraud investigation
• To respond to government or regulatory requests
• To enforce our Terms & Conditions

5. Data Security

We implement strong technical and administrative safeguards:

• Encrypted connections (SSL/TLS)
• Firewall & intrusion protection
• Account access controls
• Secure data storage
• Regular security audits
• Restricted administrative access

While no system is perfectly secure, we follow industry-standard practices.

6. Payments & Financial Data

• Payments are processed through secure third-party providers.
• We only store the minimum information required to process payouts.
• We do NOT store full bank account numbers, card numbers, or sensitive financial data.
• Suspicious payout activity may trigger a compliance review.

7. Data Retention

We retain data only as long as necessary to:

• Operate the network
• Comply with legal obligations
• Prevent fraud
• Maintain accurate reporting
• Resolve disputes

Typical retention periods:

• Tracking records: 12–36 months
• Payment/accounting records: 7 years
• Compliance/fraud logs: as long as legally required
• Account information: for the life of the account

You may request deletion where legally permitted.

8. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of external websites.

9. Your Rights

Depending on your region, you may have rights to:

General Rights

• Access your data
• Correct inaccurate data
• Request deletion
• Export your data
• Restrict processing
• Opt-out of marketing communications

GDPR (Europe) Rights

• Right to be forgotten
• Right to object to processing
• Right to withdraw consent
• Data portability

CCPA/CPRA (California) Rights

• Request categories of data collected
• Request deletion
• Opt-out of “sharing” or “selling” data (we do not sell data)

To submit a request, contact:
📧 support@duneads.com

10. Children’s Privacy

We do not knowingly collect data from anyone under 18.
Our platform is strictly intended for adults and business use.

11. International Data Transfers

Your data may be processed across different regions where we or our infrastructure providers operate.
All transfers follow legally recognized safeguards such as:

• Contractual data protection clauses
• Secure data-handling standards
• Regulatory compliance frameworks

12. Policy Updates

We may update this Privacy Policy periodically.
Changes take effect once posted on the website.
Continued use of our Services means acceptance of updated terms.

13. Contact Us

For any questions regarding this Privacy Policy:

Dune Ads LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: support@duneads.com